Frequently Asked Questions

  • Counselling at The Haven offers a calm, confidential space where you can feel truly heard and supported. Each session is guided by your needs, allowing you to explore your thoughts, emotions, and experiences at your own pace. Together, we work toward greater clarity, emotional wellbeing, and a deeper connection to your authentic self.

  • My approach is person centred, compassionate, and tailored to each woman’s unique experience. I integrate:

    Person-Centred Therapy
    Creating a compassionate, non-judgemental space where you feel heard and understood.

    Cognitive Behavioural Therapy (CBT)
    Supporting you to identify and shift unhelpful thinking patterns and behaviours.

    Acceptance and Commitment Therapy (ACT)
    Helping you reconnect with your values and move forward with clarity and intention.

    This combination allows for both emotional support and practical tools.

  • I provide counselling for women navigating a range of emotional and life challenges, including:

    • Relationship conflict and communication difficulties

    • Separation and divorce

    • Dating and Repartnering

    • Blended family dynamics and Step Parenting

    • Parenting challenges and family stress

    • Balancing motherhood and identity

    • Anxiety, overthinking, and perfectionism

    • Stress, burnout, and overwhelm

    • Self-esteem and confidence

    • Career transitions and life changes

    • Emotional healing

    If you are feeling overwhelmed, stuck, or unsure how to move forward, counselling can provide a space to gain clarity and support. Each experience is met with care, compassion, and respect for your unique story.

  • The Haven is a nurturing space designed to support women through relationship challenges, life transitions, and personal growth. If you’re seeking a calm, reflective environment to explore your experiences with care and guidance, this space may feel like the right fit.

    There are, however, some areas of support that sit outside my scope of practice. I do not provide support for high-risk or acute mental health concerns, alcohol and other drug (AOD) work, or psychological assessments, diagnoses, or formal reports.

    If you’re unsure, you are always welcome to reach out. I’m here to gently guide you toward the most appropriate support for your needs, whether that is within The Haven or beyond it.

  • When you speak with loved ones, their responses are often shaped by their own experiences and emotional connection to you. They may want to protect you, offer advice, or fix things quickly — and sometimes, without meaning to, they can minimise your feelings or feel overwhelmed themselves.

    A counsellor offers a neutral, non-judgmental and confidential space where the focus is entirely on you. Because they’re not part of your personal world, you can speak openly without worrying about how it might affect the relationship or be shared with others.

    Rather than giving advice, a counsellor gently supports you to explore your thoughts and emotions more deeply — helping you understand patterns, gain clarity, and make sense of your experience.

  • I am based in North East Melbourne and support women through online therapy across the Nillumbik, Banyule, and Manningham areas, including suburbs such as Eltham, Research, Greensborough, Heidelberg, Templestowe, Warrandyte, and surrounding communities.

    Online counselling is available to women across Australia, including those in regional and rural areas, as well as major cities such as Melbourne, Sydney, Brisbane, Adelaide, and Perth.

    I offer online counselling, which means you can access support from anywhere in Australia. Whether you’re located in Melbourne or elsewhere, sessions are held via secure video, allowing you to connect from the comfort and privacy of your own space.

    If you are booking from outside of Victoria, please note that all appointments are scheduled in the Victorian (AEST/AEDT) timezone.

  • You don’t need to have everything figured out to begin. If you’re feeling overwhelmed, stuck, uncertain, or simply in need of support, counselling can offer a space to make sense of what you’re experiencing.

    If you are a woman navigating relationship complexities, separation, parenting challenges, blended family dynamics, identity shifts, or feeling overwhelmed by life, this space is designed with you in mind.

    My approach is gentle, practical, and supportive — helping you feel understood while also creating meaningful change.

  • The Haven is not a crisis service. If you are experiencing immediate distress or require urgent care, I encourage you to connect with your GP, local mental health services, or emergency support services in your area, who are best placed to provide timely assistance.

  • Yes, I offer a complimentary 10-minute phone consultation. This is an opportunity to briefly share what’s bringing you to counselling and to ensure the approach feels aligned with your needs before booking a full session

  • The Haven is currently offering online sessions, providing flexibility and accessibility depending on your preference and location, with a view to expanding to in person sessions in the future.

  • This varies for each person. Some clients seek short-term support around a specific challenge, while others choose ongoing sessions for deeper exploration and continued personal growth. We will regularly check in to ensure the pace and approach feel right for you.

  • At The Haven Women’s Counselling and Wellbeing, I do not provide family counselling or sessions for multiple family members together.

    However, I offer counselling for women in blended families, including support for step mums, repartnering, and navigating complex family dynamics. This includes working one-on-one with women experiencing challenges such as boundaries, co-parenting stress, relationship strain, identity shifts, and emotional overwhelm within blended family life.

    If you are searching for blended family counselling in Melbourne, step parenting support, or online counselling for women navigating blended families in Australia, individual counselling can provide a supportive and confidential space to process your experiences, gain clarity, and develop practical strategies.

    Sessions are available for women across Melbourne, Victoria, and Australia wide via secure online counselling.

  • Yes. Your personal information and what you share in sessions are handled with care and professionalism, in line with ethical and legal guidelines in Australia. All sessions are confidential, with a few legal and ethical exceptions (which will be explained at the beginning of our work together), ensuring you feel safe and supported to share openly.

  • I offer counselling and therapeutic support, rather than psychological assessment or diagnostic services. This means I do not provide formal assessments, diagnoses, or medico-legal reports.


  • No referral is required.

    You can book online counselling directly, whether you are located in Melbourne, regional Victoria, or anywhere in Australia.

  • Online counselling (also known as telehealth counselling or virtual therapy) allows you to connect with a qualified women’s counsellor via secure video sessions from the comfort of your own home.

    At The Haven Women’s Counselling and Wellbeing, online sessions are available for women across Melbourne, Victoria, and Australia wide, including the north east suburbs of Melbourne such as Montmorency, Eltham, Templestowe, Greensborough, Heidelberg, and surrounding areas.

    All you need is a private space, a stable internet connection, and a device such as a laptop, tablet, or phone.

  • You can book a session through the website (click ‘Book’ in the top right hand corner of the page) or reach out via the contact page. If you’re new, you may wish to begin with a complimentary 10-minute consultation.

  • It’s completely natural to feel this way. Reaching out for support is a meaningful step, and you will be met with warmth, understanding, and care. There is no pressure—only a gentle space for you to begin, exactly as you are.